Open Administrative Positions

How to Apply to The Philadelphia Orchestra Association 

The Philadelphia Orchestra accepts resumes via e-mail, U.S. mail, and fax and keeps them on file for up to one year. If your application meets the qualifications for a position, the Orchestra's Human Resources Office will forward your resume to the hiring manager. In addition, you may be considered for any position for which you are qualified.

Due to the significant volume of resumes received, we regret that we cannot update you about the status of your employment application. A Human Resources representative will contact qualified candidates for an interview.

At the time of the interview, you will be asked to complete an employment application.

Three ways to apply: 

If you would like to be considered for a position please send a cover letter and resume to:

  1. humanresources@philorch.org
  2. Mail to:
    The Philadelphia Orchestra Association
    Attn: Human Resources 
    One South Broad Street | 14th Floor
    Philadelphia, PA | 19107
  3. Or fax to 215.875.7678

Indicate the position(s) desired in the subject heading of your e-mail and attach a cover letter and resume. Remember to include your name, address and telephone number on the front page of your resume. We also ask that you please mention how you were referred to us (website, newspaper ad, Orchestra employee). Please send only one copy of your cover letter and resume.

Resume Tips: 

The preferred method of application is via e-mail using a Microsoft Word format.
The Philadelphia Orchestra is an Equal Opportunity Employer committed to diversity in the workplace. 
The following administrative positions are open:

Part-time Driver – Contract/Hourly

Department: Artistic Planning
Reports to:
Artistic Coordinator
Status: Contractor, non-exempt, hourly

Summary:

This position is an hourly, part-time, contract based position and the Driver will be responsible for providing ground transportation needs for Music Director, guest artists and select POA staff.  The Driver will interact with guest artists, and handle artists’ backstage needs.  The Driver will also manage the backstage artistic supplies, as well as the maintenance of POA vehicles.

Essential Functions:

  1. Provide ground transportation for artists and select POA staff to/from airport, train stations, hotels, rehearsals, concerts and special events as assigned.
  2. Prepare arrival packets for all artists and deliver to artists’ hotel upon their arrival.
  3. Attend to artists’ backstage needs, such as getting meals and refreshments, managing dry cleaning of concert attire, and running errands as requested.
  4. Order and maintain supplies for Artistic office and backstage dressing rooms.
  5. Arrange for post-concert dinners and hospitality at local attractions.
  6. Participate in rehearsal and concert duty rotation and perform duties including but not limited to: preparing dressing rooms, managing artist tickets, maintaining backstage list, keeping detailed concert duty notes, driving artists, and fulfilling guest artist rider, as appropriate.
  7. Manage use of POA vehicle and keep maintenance current.
  8. Other duties as assigned.

Education/Experience:

A minimum of two years related experience required   A valid driver’s license and a clean driving record is required.

Knowledge/Skills/Abilities:

  1. Strong interpersonal skills and discretion to with the ability to work with high-profile artists and personalities in a calm and professional manner.
  2. Ability to retain confidential information.
  3. Collaborative and open attitude toward co-workers.

Working Conditions/Physical Demands:

The employee is required to perform duties and attend events during evening and weekend hours in addition to the regular office hours. The employee is required to have a current valid driver’s license and will be operating a company vehicle. Generally work is performed in an office environment or performing arts venue.

 

To Apply:
Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Public Relations Manager

Department: Public Relations, Communications
Reports to:
Vice President, Public Relations and Communications
Supervisor to: PR Interns

Summary:

The Public Relations Manager works in collaboration with the VP, Public Relations and Communications on all public relations activities of The Philadelphia Orchestra to achieve The Philadelphia Orchestra Association’s budgeted revenue goals and strategically advance its public image.  Key areas of responsibility include development of a comprehensive, integrated external publicity plan, day-to-day relationships with the media, oversight and implementation of social media, and departmental and institutional writing.  

The Public Relations Manager manages critical work to publicize Philadelphia Orchestra concerts and supports all revenue-generating activities.  The position is responsible for utilizing every available communications tool to publicize POA-presented performances at the Kimmel Center for the Performing Arts, runout performances, Neighborhood Concerts, national and international tours, education and community partnership programs, development and sponsor activities, and recordings and other electronic media projects of the Association, among other organizational initiatives. The PR Manager is responsible for overseeing, generating content, and implementing social media efforts, including fulfilling requirements of Love the Arts in Philly, the Lenfest-supported promotional campaign. The PR Manager works as part of a close-knit team to obtain local, national and international media coverage for all POA activities. Additionally, the PR Manager plays a key liaison role with venue partners The Mann Center for the Performing Arts, Saratoga Performing Arts Center and Bravo! Vail Valley Music Festival, and will be expected to travel with the Orchestra, shared with other department staff.

Essential Functions:

  1. Develop and manage a comprehensive publicity plan designed to achieve the budgeted revenue goals of the organization, and ensure implementation of plan within PR department. 
  2. Develop and maintain relationships with a wide range of local and national media; monitor press coverage for publicity opportunities, story ideas, and industry trends.
  3. Oversee daily clips process and press tracking process
  4. Plan, pitch, and place stories in local, national, and international media outlets.
  5. Create and maintain comprehensive writing schedule; write news releases, alerts, blog posts, newsletter copy, biographies, letters, and other institutional materials. Distribute all news releases.
  6. Coordinate social media efforts, including Facebook, Twitter, YouTube, Instagram, and other social media outlets as determined; post new content on Orchestra blog;
  7. Publicize and promote institutional and artistic leadership and musicians. Develop relationships with PO musicians and guest artists’ representatives to maximize publicity possibilities; arrange and prep for media interviews with guest artists and Orchestra musicians.
  8. Participate in planning and implementing institutional photography, a primary and critical tool used broadly across the organization to support ticket sales, fundraising, and communication of strategic messages. 
  9. Plan and implement media and sponsor exposure events.
  10. Maintain updated internal PR database of media contacts in MS Excel and MS Outlook; ensure accuracy and timeliness of data.
  11. Represent the PR department at external partner meetings and internal organizational project meetings.
  12. Provide leadership for and participate in PR concert duty rotation including greeting media and managing photographers.
  13. Manage press tickets.
  14. Assist Development staff with society press as needed.
  15. Coordinate hiring and supervision of department interns.
  16. Other duties as assigned.

Education/Experience:

Bachelor’s degree in music, liberal arts, public relations, or communications and knowledge of classical music repertoire is required.  Three to five years of professional experience in public relations with at least two years in the classical music and performing arts industry. Equivalent combination of education/training and experience may be considered.

Minimum of three substantive, diverse writing samples required.

Knowledge/Skills/Abilities:

  1. Outstanding writing skills required.
  2. Excellent interpersonal, critical thinking, written and verbal communication skills
  3. Ability to manage multiple projects simultaneously and function at a high level of productivity in a fast-paced, high energy environment.
  4. High level of proficiency in all aspects of MS Office.
  5. Proficient editing skills.
  6. Proven supervisory skills.
  7. Background in classical music
  8. Demonstrated track record in media relations. 
  9. Strong attention to detail required.
  10. Ability to work as part of a team.
  11. Travel required for summer residencies

Working Conditions/Physical Demands:

Routine for office environment.  The employee will be required to perform the essential functions of the job during evening and weekend concerts and other media events.  Domestic and international travel required; must possess valid passport.

 

To Apply:
Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Accounts Payable/Staff Accountant

Department: Finance
Reports to:
Accounts Payable & Budget Manager
Supervisor to: None
Status: Exempt

Summary:

The Accounts Payable/Staff Accountant is responsible for all accounts payable functions, all banking and cash responsibilities, and expense related accounting month end work for The Philadelphia Orchestra Association.  The Accounts Payable/Staff Accountant also assists with the supervision of the student Accounting Co-op. This position provides support to the Finance Team as well as the entire organization by acting as a point person for items such as invoices, account coding, vendors, and finance procedures.

Essential Functions:

Accounts Payable

    1. Review all invoices for appropriate documentation and approval prior to payment and interfaces with all departments to assist in issue resolution.
    2. Ensure prompt payment of invoices (by check or wire), taxes and other obligations.
    3. Responsible for the accuracy and timely processing of weekly check printing and assists in the coordination and distribution of checks pursuant to specific departmental requests.
    4. Responsible for check stock inventory & safekeeping of same.
    5. Responsible for all hard copy files of payable items and providing them to departments as they require assistance.
    6. Prepare and review disbursement requests and expense reimbursements.
    7. Data entry and review of data entry of invoices into accounting software.
    8. Consult with all staff and vendors regarding invoice coding, accounts balances, proper tax documentation and payment issues.  Communication to take place in person, by phone, or via email.  Minimize department interaction with vendors to increase A/P efficiency and free departments to focus on core work.
    9. Provide basic accounts payable orientation to new employees.
    10. Maintain accounting software records for all vendor accounts, attributes, contact info, etc.
    11. Maintain scanned electronic copies of vendor tax files.
    12. Prepare reconciliations when payment issues arise.
    13. Handle all petty cash duties and keep the balances up-to-date and facilitate the distribution and reconciliation of petty cash for departments who require it.
    14. Administer the American Express credit card program and keep track of new accounts and incoming cards.
    15. Maintain outstanding check lists with aid from bank website log in information.
    16. Maintain internal logs for tracking various vendor account outstanding invoices and assist departments in vendor management.

Banking and Cash

    1. Daily upkeep of cash flow spreadsheets.
    2. Collect and prepare weekly deposits of miscellaneous cash receipt items.
    3. Pull ‘previous day’ banking reports daily from various bank websites for use in recording payments as well as clearing accounts payable checks and wires.
    4. Act as banking representative for deposits, various cash transactions, traveler’s checks, and banking supply purchases.
    5. Through banking websites, void and stop pay vendor checks when necessary.
    6. Execute various banking account transfers online.

Monthly General Ledger

    1. Responsible for numerous month end close journal entries related to balance sheet and income statement accounts enabling quicker response times to departments who request vendor specific information.
    2. Prepare monthly credit card expense transactions journal entry and facilitate and streamline credit card processing by insuring timely response to departmental inquiries.
    3. Pull monthly reports to send to budget managers, determine necessary adjustments and prepare necessary correcting journal entries.
    4. Prepare monthly invoices from Balance Sheet balances for certain accounts.
    5. Work with relevant staff on the collection of certain Accounts Receivable balances relieving the work of departments in dealing directly with vendors.
    6. Maintain and oversee the filing of all journal entry and monthly documentation.
    7. Assist in yearly audit preparation.

Other Duties:

    1. Assistance with calendar year end tax returns related to vendor payments minimizing the tax related interaction among departments and vendors.
    2. Clerical duties such as sorting mail, filing and typing, and operate a variety of general office equipment.
    3. Maintain and oversee the filing of all contract and long term retention files, and providing documentary support for departments dealing with vendors that require written contracts.
    4. Archiving/recalling file boxes to/from storage facility.
    5. Complete special projects and miscellaneous assignments as required.

Education/Experience:

Bachelor’s Degree in Accounting or related field required with a minimum of 2 years of experience.

Knowledge/Skills/Abilities:

  1. Detail oriented and high degree of organization in an interactive, multi-department environment.
  2. Proficiency with Microsoft products, high level of efficiency with Excel.
  3. Knowledge of accounting terminology and practices and ability to simply communicate said terminology to departments when there is a need to know.
  4. Must maintain prompt and regular attendance.
  5. Excellent communication skills, both written and verbal.
  6. High level of confidentiality and discretion.
  7. Ability to compare data from various sources for accuracy and completeness providing confidence to key departmental relationships in every operational area.
  8. Ability to follow, apply, interpret, and explain instructions and/or guidelines in order to be more responsive to requests from key personnel in all departments.
  9. Ability to determine work priorities, make decisions and take appropriate actions.
  10. Ability to meet schedules and deadlines of the work area relieving pressure and work from important constituencies in all operational departments.
  11. Ability to compose routine correspondence and reports.

Working Conditions/Physical Demands:

Routine for office environment. 

To Apply:
Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Manager of Volunteer Relations

Department: Development
Reports to:
Vice President, Development
Supervisor to: Volunteer Relations Coordinator
Status: Exempt

Summary:

Under the supervision of the Vice President of Development, the Manager of Volunteer Relations provides staff support and management for the Volunteer Committees in their efforts to promote advocacy and to provide financial support through fundraising activities for The Philadelphia Orchestra. In this capacity, the Manager of Volunteer Relations provides support for events that are conceived and organized by the Volunteer Committees, with emphasis on Opening Night, the Annual Spring event (including Perfect Harmony every other year), the Golf Classic, the Annual Meeting of the Volunteers and Annual Volunteer/ Musician Appreciation luncheon.  

The Manager of Volunteer Relations will work directly with the President of the Volunteer Committees and the Executive Committee to provide them with support to accomplish the goals of the Volunteer Committees. The Manager of Volunteer Relations will work collaboratively across the POA and with the Volunteer Committees to implement the goals in the POA Strategic Plan. The Manager of Volunteer Relations will work very closely with the Marketing Department in the execution of these goals.

Essential Functions:

Volunteers: 

  • Support the Volunteer Committees by working closely with leadership to develop and support events that optimize outreach and advocacy on behalf of The Philadelphia Orchestra and provide financial support
  • Working closely with the Volunteer President and Committee leaders; assist in setting and tracking goals for each committee; work with Committee leadership to plan and implement retention and recruitment efforts for membership
  • Develop timelines for each major event with detailed tasks and deadlines throughout the 12 month period of planning and implementing. Plan debriefing meetings that include POA administrative and volunteer leadership and provide a final analysis and evaluation on all major events.
  • Track budget forecast and expenses for major events and from each Committee. Evaluate financial information by committees and by events and make sure that they are in line with fundraising goals and outreach goals.
  • Ensure frequent communication with the Volunteer Committees about the Orchestra as well as the plans and the outcomes of the Volunteer Committees
  • Be the first point of contact for volunteers, providing a mechanism for timely follow up and response
  • Supervise the Volunteer Relations Coordinator to insure that all questions/requests are handled quickly and easily
  • Plan the Annual Meeting of the Volunteer Committees and Annual Volunteer/Musician Luncheon
  • Provide timely, effective recognition for Volunteers including but not limited to: prepare acknowledgement letters for President, CEO and for Vice President, Development to send to Volunteer leaders after events and to recognize Committee contributions; acknowledge Volunteers for gifts and events through existing publications and materials and create new acknowledgement vehicles to recognize the work of the Volunteer Committees and individuals on behalf of the Orchestra
  • Keep Master Calendars

Events:

  • Manage budgets
  • Work with the Artistic and Operations Departments to produce all aspects of volunteer events involving guest artists and musicians
  • Liaise with co-chairs and event committees
  • Responsible for the hiring of vendors with approval of Vice President of Development
  • Ensure timely contract signing and payment to vendors
  • Manage invitation process
  • Manage donor recognition for events in coordination with POA publications, event invitations and volunteer materials
  • Acquire logos from sponsors for advertising purposes

Press, Marketing, Information Technology and Programs:

  • Work with the Public Relations Department to ensure promotion of The Philadelphia Orchestra through media exposure of volunteers events
  • Work with Volunteers to maintain relationships with Society Press, and invite them to the Gala, Spring Event, and Volunteer Luncheon
  • Work with Volunteers to build relationships with photographers/editors to ensure placement in all local papers as well as appropriate websites
  • Work across The Philadelphia Orchestra including the Artistic, Education and the Marketing Departments to engage current volunteers in day-to-day activities
  • Work with Marketing and Information Technology to update volunteer and event webpages
  • Update and manage Volunteer Committee members listings working with Development Services and ensure accuracy of current information on Volunteer events on the website

Financial:

  • Under the guidance of the Vice President of Development, prepare yearly budgets and forecasts
  • Working with the Annual Fund office, track giving of volunteers; keep committees informed of gift activity
  • Use metrics to analyze our events, looking for ways to improve both the experience and the revenue and to ensure the alignment with the Orchestra’s strategic direction

 

Education/Experience:

Undergraduate degree required. Five years or more experience in event management and planning with experience in managing volunteers and in the field of fundraising required. Knowledge of orchestral music a plus.

Knowledge/Skills/Abilities:

  1. Outstanding communication skills, ability to articulate complex concepts in clear, understandable terms.
  2. Experience in volunteer management and fundraising essential.
  3. Thorough knowledge of event management.
  4. Excellent interpersonal skills.
  5. Excellent strategic planning and management skills.
  6. Critical thinking skills essential; ability to problem solve.
  7. Ability to work independently and take initiative on new projects.
  8. High degree of organization and attention to detail. 
  9. Team player who enjoys coordinating and sharing information with a variety of people. 
  10. Ability to manage a multitude of tasks. 
  11. Ability to work with confidential information. 

Working Conditions/Physical Demands:

Routine for office environment. The employee will be required to attend meetings/events during evening and weekend hours. 

To Apply:
Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Database Programmer

Department: IT Services
Reports to:
Senior Director of Data Services

Summary:

The IT Services Department serves The Philadelphia Orchestra, the Kimmel Center for the Performing Arts and Ticket Philadelphia. The IT Services Department also provides contract resources and support for other Philadelphia-area performing arts organizations (including the Curtis Institute of Music, Opera Company of Philadelphia, and Pennsylvania Ballet) with a combined total of 450+ users.  The IT Services department provides helpdesk and after-hours support; infrastructure design, implementation and maintenance, database analysis reporting and programming, and web programming and support. The Department is also responsible for ensuring the smooth functioning of mission-critical infrastructure, such as the CRM system (that supports marketing, ticketing and fundraising functions) and telephony services. The Information Technology Department is jointly administered by and on behalf of The Philadelphia Orchestra and the Kimmel Center for the Performing Arts.

The Database Programmer will provide report-writing, SQL development and project management services for all clients of the IT Services Department, supporting The Philadelphia Orchestra, The Kimmel Center, Ticket Philadelphia as well as other clients.   This position requires advanced knowledge in all aspects of SQL programming and reporting as well as strong inter-personal and communication skills.  The position also requires project management skills to effectively understand and manage the needs of our clients.  These skills will help make sure all database programming results in usable reports and processes which are tested, implemented and documented to meet the clients’ needs.  Other key duties include developing solutions that interface with e-mail marketing, web content management systems, and .NET web solutions.

Essential Functions:

  1. Provide SQL Programming support for custom report generation, project implementations, and ongoing maintenance of existing reports, utilizing Visual Basic , MS Access, SSRS (SQL Server Reporting Services), Crystal Reports, MS/SQL, Infomaker, PowerBuilder, etc.
  2. Manage the report design cycle: design, development, documentation, implementation and training.
  3. Support strategies for developing web and custom screen capabilities for a consortium of user organizations on a shared Tessitura CRM solution.
  4. Troubleshoot and resolve basic application bugs and errors in Microsoft SQL environment.
  5. Assist in maintenance and upgrade of the CRM database and work with outside vendors to implement database administration solutions.
  6. Understand the basic concepts of ticketing and fundraising in a non-profit arts environment.
  7. Ability to prioritize assignments and tasks in order to meet critical client deadlines
  8. Assist IT team with daily procedures as they relate to database maintenance and consistency
  9. Assist in maintenance and upgrade of internally hosted CRM ticketing and development software.
  10. Required availability for on-call after-hours IT support rotation.
  11. Develop plan for post-implementation follow-up with clients to ensure clients' needs are being met.
  12. Train Team members and Clients on the use of custom reports
  13. Where appropriate, perform other programming duties as assigned.

Education/Experience:

Bachelor’s degree required and 3 - 5 years’ work experience in SQL programming and report writing.  A minimum of 1 - 3 years’ work experience managing projects is required.  Experience in a Tessitura Performing Arts environment a plus.

Knowledge/Skills/Abilities:

  1. SQL programming language experience, including the creation of stored procedures, table-valued functions, indexes, and code optimization.
  2. Visual Basic programming language experience.
  3. Knowledge of database structures and RDBMS.
  4. Knowledge of MS SQL Server and MySQL databases.
  5. Advanced knowledge of reporting tools including SSRS, Microsoft Access, InfoMaker, Powerbuilder, and Crystal Reports
  6. Project Management experience.
  7. Microsoft applications (Access, Word, PowerPoint, Visio, etc.)
  8. Ability to learn new software quickly.
  9. Ability to convert technical knowledge and information into easily understood terms.
  10. Strong organizational skills.
  11. Working knowledge of HTML, CSS and JavaScript.
  12. Experience with SOAP and Web Services on .Net. a plus.
  13. .Net coding in an object oriented environment a plus.
  14. Knowledge of performing arts.
  15. Ability to manage relationships with multiple departments and organizations.
  16. Ability to work independently as well as a team member.
  17. Ticketing and fundraising knowledge.

Working Conditions/Physical Demands:

Routine for an office environment.  Evening and weekend work may be required.  Required availability for on-call after-hours IT support rotation.

To Apply:
Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Web Application Tester

Department: Information Technology (Shared Services)
Reports to:
Web Project Manager
Status: Exempt

Summary:

The Information Technology Department serves The Philadelphia Orchestra, the Kimmel Center for the Performing Arts and Ticket Philadelphia. The IT Services Department also provides contract resources and support for other Philadelphia-area performing arts organizations (including the Curtis Institute of Music, Opera Company of Philadelphia, and Pennsylvania Ballet) with a combined total of 470+ users.  The 17-member Department provides Help Desk and after-hours support; infrastructure design, implementation and maintenance; database analysis, reporting and programming; and web programming and support. The Department is also responsible for ensuring the smooth functioning of mission-critical infrastructure, such as the CRM system (that supports marketing, ticketing and fundraising functions) and telephony services. The Information Technology Department is jointly administered by and on behalf of The Philadelphia Orchestra and the Kimmel Center for the Performing Arts.

The candidate for this position will conduct test and evaluation procedures to ensure system requirements and performance criteria are met for Philadelphia Orchestra applications. The ideal web applications tester will be able to design, develop, and implement test plans and use cases as well as develop, maintain, and upgrade automated test scripts for browser based applications. In addition the web applications tester must be able to write and execute tests and analyze and document the results of system, UI, and unit level testing for usability, functionality, and load capacity.

Essential Functions:

  1. Execute, analyze, and document results for system, UI, and unit level testing for usability, functional, and load testing .
  2. Evaluate and execute existing test procedures and automated test scripts .
  3. Design, develop, and implement test plans and use cases to ensure all system requirement and performance criteria are met.
  4. Troubleshoot and resolve basic application bugs and errors through familiarity of programming in a Microsoft-based environment.
  5. Assist in maintenance and upgrade of internally hosted and created Content Management System and other internally developed projects.
  6. Assist with other duties as assigned with technology initiatives, rollouts, writing specifications and editing HTML/CSS.
  7. Ability to prioritize assignments and tasks in order to meet critical client deadlines
  8. Required availability for on-call after-hours IT support rotation.

Education/Experience:

Bachelor’s degree preferred.  A minimum of 1 -3 years of undergraduate education in Information Systems and/or Computer Science with a demonstrable degree of capability in writing code required. (Co-Op applicants will also be considered.)

Knowledge/Skills/Abilities:

  1. Experience testing with Selenium and Jmeter
  2. Experience using JIRA to document test results
  3. Experience using tablet simulation software
  4. Certified Software Test Engineer (CSTE) a plus.
  5. Strong programming skills a plus:
    1. .Net coding in an object oriented environment.
    2. C# preferred
  6. Experience working with .Net Framework.
  7. Knowledge of XML/XSLT.
  8. Experience with SOAP and Web Services on .Net.
  9. Working knowledge of HTML, CSS and JavaScript.
  10. Knowledge of Flash scripting a plus.
  11. Ability to work in a collaborative work environment.
  12. Excellent organization skills and the ability to work independently.

Working Conditions/Physical Demands:

Routine for an office environment. The employee may be required to perform the essential functions of the job during evening and/or weekend hours.

To Apply:

Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Individual Giving Coordinator

Department: Development
Reports to: Senior Director, Individual Giving
Status: Exempt

Summary:

Under the direction of the Senior Director, Individual Giving, this position is responsible for a variety of annual fund activities. The Individual Giving Coordinator provides daily administrative support for annual individual giving programs of The Philadelphia Orchestra (POA). Key responsibilities include support of event planning and execution, customer service, assistance with donor acknowledgements, scheduling, data entry, and routine office duties. The Individual Giving Coordinator provides administrative support to the Senior Director of Individual Giving, Associate Director of Individual Giving and Manager of Individual Giving.

Essential Functions:

  1. Manage cultivation and stewardship events including the Salon Series, Open and Closed Rehearsals and other events.
  2. Provide quality customer service to POA patrons by managing Annual Fund donor phone lines and email.
  3. Produce all gift transmittals for gifts and pledge forms for Annual Fund gifts; ensure accuracy of daily activity by monitoring gift reports and by working closely with the Development Services Department to ensure proper coding of records and gifts. 
  4. Generate, update and coordinate on a regular basis all annual individual giving donor recognition lists including those in Playbill.
  5. Coordinate the matching gift program including producing gift transmittals, monitoring matching gift company websites for accuracy of gifts and transfer of funds, following written procedures for all matching gift company correspondence including refunds and reporting.
  6. Schedule meetings, execute data entry, and routine office duties
  7. Provide assistance with the acknowledgement process for all Annual Fund gifts.
  8. Aid in the fulfillment of donor benefits.
  9. Process expenses in accordance with budget procedures.
  10. Serve as the liaison to the telefunding vendor to fulfill supply requests.
  11. Provide general development department assistance as needed.
  12. Facilitate the involvement of Development department volunteers for the fulfillment of in-house mailings and/or projects.

Education/Experience:

Bachelor’s degree or transferable experience. Relevant experience with annual fund, membership and individual giving campaigns.

Knowledge/Skills/Abilities:

  1. Excellent interpersonal, organizational and communication skills (verbal and written).
  2. Attention to detail and ability to work in a fast paced, multi-task office environment. 
  3. Proficiency with word processing and spreadsheet programs.
  4. Experience with database management.
  5. Ability to work independently and take initiative on new projects.
  6. Ability to work with confidential information with accuracy and discretion.
  7. Knowledge of classical music a plus.

Working Conditions/Physical Demands:

Routine for office environment.  The employee will be required to perform the essential functions of the job during evenings and weekends.

To Apply:

Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Director, Collaborative Learning

Department: Collaborative Learning
Reports to: Vice President, Artistic Planning
Supervisor to: Manager of Collaborative Learning; Coordinator, School Partnership Program (contract position)
Status: Exempt

Summary:

The Director, Collaborative Learning serves as a lead member of community-based programs and educational collaborations of The Philadelphia Orchestra. The Director will be the primary contact for Musicians, Board and external partners in advancing learning initiatives. With the Vice President, Artistic Planning, this position will embrace and advance the goals of a newly formed education platform and serve as an external ambassador for the Orchestra’s community initiatives. The Director will envision and help implement new external programs fostering collaboration within the vast music education culture of Philadelphia – inclusive of conservatories, music schools, amateur musicians, student and community orchestras, school districts and other academic and cultural institutions.

This position will participate in executive planning sessions for educational and community content. The Director will identify key opportunities for performances of the Orchestra in the community as well as ways to bring new audiences to Kimmel Center performances. This work will carry forward to residency work at summer partners and on tour.

Essential Functions:

  1. Primary external contact for schools, educational programs and other key academic, cultural and community partners.
  2. Key collaborator with the Musician’s Education Committee and liaison to the Board Education Committee.
  3. Strategic Partner in the design and implementation of new education platforms such as PlayIns, orchestra academies and other amateur musician collaborations. Convener of conversations with potential collaborators and community partners.
  4. Develop and manage relationships with schools and teachers in the greater Philadelphia area, particularly the School District of Philadelphia.
  5. Maintain contacts at a national level in the area of music education, remaining informed on the latest research and trends in music education.
  6. Direct and consolidate neighborhood concert conversations on venues, civic engagement and concert formats.
  7. Work with summer residency partners to augment the Orchestra’s educational presence outside Philadelphia.
  8. Participate in planning for tours and residency activities that increase the educational reach of the Orchestra outside Philadelphia.
  9. Manage budget and endowment funds relating to Collaborative Learning and education. Reconcile budgets and programs with existing Endowment funding, corporate grants or individual contributions. Monitor balance of funding versus expenses and make recommendations to executive team on consolidation or re-directing of resources.
  10. Responsible for departmental budget and long-range financial planning of collaborative learning programs.
  11. Collaborate with Development office on preparation of grant writing and endowment fund utilization. Assist in preparing reporting information to foundations, corporations and individual donors.
  12. Together with the Artistic Planning staff, advise on the concept of content of the Family, School and Sound-All-Around programs. Concert programming will be the responsibility of the VP for Artistic Planning and the Artistic Administrator.
  13. Oversee management of community-based programs and events, including but not limited to, the Martin Luther King Tribute Concert, Docent Program, Billy Joel School Concert Program, Albert M. Greenfield Student Competition, Pre-Concert Lectures, Master Classes, Teacher Workshops, School Partnership Program, Side-by-Side Rehearsal, and Open Rehearsals.
  14. Identify partner organizations to oversee and administer elements of existing Orchestra educational programs. Evaluate existing programs and make recommendations for evolution, consolidation or elimination of current activities.
  15. Prepare, monitor, and reconcile departmental budget per Finance department guidelines and deadlines. Work closely with finance to monitor endowment draws and sponsorship funding.
  16. Represent The Philadelphia Orchestra at various programs, concerts, and other public events in a positive, approachable manner.
  17. Perform additional duties as assigned.

Education/Experience:

Bachelor’s degree required; M.A. degree (or higher) in Music or Music Education preferred, plus a minimum of five to ten years of arts administration experience; or an equivalent combination of education/training and experience. Teaching experience in a K-12 environment highly preferred. Experience creating community events and working with orchestral musicians is also highly preferred. Knowledge of classical music is essential, and a passion for arts education and lifelong learning required.

Knowledge/Skills/Abilities:

  1. Superior knowledge of music education systems and paradigms at orchestras, conservatories and community organizations.
  2. Superior knowledge of K-12 educational systems, national and state arts standards, and roles of teaching artists in schools.
  3. Superior interpersonal skill in developing relationships and fostering an atmosphere of creativity, collaboration and experimentation.
  4. Superior written communication skills, including but not limited to generating new content, proofreading, and editing
  5. Superior verbal communication skills, including but not limited to diplomacy and sensitivity in communication with many different constituencies.
  6. Management experience in overseeing and motivating a passionate team of employees.
  7. Attention to detail, accuracy, adherence to deadlines, and the ability to manage multiple priorities.
  8. Ability to work as part of a team in a fast-paced, multi-tasking office environment.
  9. Ability to track financial expenditures.
  10. Strong project management skills.
  11. Proficiency with Microsoft products, including a high level of efficiency in Excel, is essential.

Working Conditions/Physical Demands:

Routine for office environment. The employee will be required to travel to and attend meetings, events, schools, and programs during daytime, evening, and weekend hours. The employee will also be expected to attend community-based meetings and networking opportunities during business hours, and during evening and weekend hours.

To Apply:

Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107

Senior Director, Individual Giving

Department: Development
Reports to:Vice President of Development

Direct Reports: Associate Director, Individual Giving; Individual Giving Coordinator
Status: Exempt

Summary:

The Senior Director of Individual Giving is responsible for managing the Individual Giving programs for The Philadelphia Orchestra (POA), planning, implementing and coordinating prospect and donor strategy, cultivation, solicitation, recognition, stewardship and communication.  The Senior Director will work in alignment with the growth in revenue and number of donors outlined in the POA fiscal model. 

The Senior Director will utilize research tools to prioritize prospects for ongoing cultivation and solicitation.  This position manages the Associate Director, Individual and the Individual Giving Coordinator.

Essential Functions:

  1. Lead the individual giving programs for major gifts to POA including all Maestro Circle and Membership campaigns.  Implement a comprehensive, sophisticated individual giving/major gifts program for all individual donors.
  2. Create an Orchestra Prospect Pipeline working with the Vice President of Development, the Campaign Director and the Senior Directors for Corporate and Foundation Relations and Development Services. Lead Pipeline team meetings within the department and with personnel across the Orchestra involved with major prospects.
  3. Maintain a major gifts portfolio of 70+ prospects.
  4. Develop and oversee all aspects of individual prospect and donor cultivation, solicitation, and recognition, working collaboratively with staff throughout the department.
  5. Participate in department budgeting process, establishing annual revenue goals for individual giving and monitoring progress against goals on a weekly basis; analyze monthly results and develop periodic forecasts; report progress to key volunteers.
  6. Develop strategies and manage necessary next actions for the cultivation and solicitation, recognition and messaging for individual prospects and donors.  Conduct prospect review and pipeline meetings.
  7. Provide leadership and oversight for annual fund and volunteer giving committees.
  8. Oversee the planning and implementation of cultivation, stewardship and thank you events for individual prospects and donors.
  9. Draft correspondence and prepare proposals and special reports for individual donors.
  10. Oversee donor recognition for individual donors in coordination with Development Services and the Associate Director, Individual Giving.
  11. With the Senior Director, Development Services, oversee the tracking and financial reporting of individual gifts.
  12. Oversee the planned giving program, ensuring that planned gift donors receive appropriate stewardship and that the marketing for new donors is integrated into individual giving program.
  13. With Individual Giving staff including the Associate Director and Manager, collaborate with the marketing department in sequencing mailing and telefunding tactics, as well as joint strategy for retail membership development.
  14. Oversee collateral materials, website and online giving strategies.
  15. Develop and manage the expense budget for the individual giving program, monitoring monthly activity.
  16. Oversee the maintenance of information on individual prospects and donors in the central files and in Tessitura.

Education/Experience:

Bachelor’s degree required, with a minimum of 7 years related experience and training in Development, including working with individual major gifts and campaign experience.  Knowledge of classical music is a plus. 

Knowledge/Skills/Abilities:

  1. Excellent communication skills.
  2. Ability to work collaboratively across Development departments and entire POA.
  3. Attention to detail, accuracy, adherence to deadlines, and the ability to manage multiple priorities.
  4. Ability to work independently and take initiative on new projects.
  5. Strong project management skills with the ability to manage a multitude of tasks. 
  6. Excellent staff management experience.
  7. Ability to work as part of a team in a fast-paced, multi-tasking office environment.
  8. Ability to work with confidential information. 
  9. Proficiency in development software (Tessitura).
  10. Ability to track financial expenditures.
  11. Proficiency with Microsoft products, including a high level of efficiency in Excel, is essential.

Working Conditions/Physical Demands:

Routine for office environment. The employee will be required to attend meetings/events during evening and weekend hours. 

To Apply:

Send cover letter and resume to
humanresources@philorch.org

Mail to:
The Philadelphia Orchestra Association
Attn:  Human Resources
One South Broad Street, 14th Floor
Philadelphia, PA  19107