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Open Administrative Positions

How to Apply to The Philadelphia Orchestra Association 

The Philadelphia Orchestra accepts resumes via e-mail, U.S. mail, and fax and keeps them on file for up to one year. If your application meets the qualifications for a position, the Orchestra's Human Resources Office will forward your resume to the hiring manager. In addition, you may be considered for any position for which you are qualified.

Due to the significant volume of resumes received, we regret that we cannot update you about the status of your employment application. A Human Resources representative will contact qualified candidates for an interview.

At the time of the interview, you will be asked to complete an employment application.

Three ways to apply: 

If you would like to be considered for a position please send a cover letter and resume to:

  1. humanresources@philorch.org
  2. Mail to: The Philadelphia Orchestra Association Attn: Human Resources  One South Broad Street | 14th Floor Philadelphia, PA | 19107
  3. Or fax to 215.875.7678

Indicate the position(s) desired in the subject heading of your e-mail and attach a cover letter and resume. Remember to include your name, address and telephone number on the front page of your resume. We also ask that you please mention how you were referred to us (website, newspaper ad, Orchestra employee). Please send only one copy of your cover letter and resume.

Resume Tips: 

The preferred method of application is via e-mail using a Microsoft Word format. The Philadelphia Orchestra is an Equal Opportunity Employer committed to diversity in the workplace.  The following administrative positions are open:

 

Vice President of Operations

The Philadelphia Orchestra invites applications and nominations for the position of Vice President of Operations, available in early 2019.

The Orchestra
www.philorch.org

The Philadelphia Orchestra is one of the preeminent orchestras in the world, renowned for its distinctive sound and admired for its legacy of imagination and innovation on and off the concert stage. The Orchestra is inspiring the future and transforming its rich tradition of achievement, sustaining the highest level of artistic quality, but also challenging and exceeding that level by creating powerful musical experiences for audiences at home and around the world.

As the founding resident company of the Kimmel Center for the Performing Arts, the Philadelphia Orchestra presents its main season there in Verizon Hall. Within the city, the Orchestra performs during summer months at the Mann Center for the Performing Arts and Penn’s Landing, Longwood Gardens, and the Philadelphia Navy Yard, which are often venues for free Neighborhood Concert Series as well as educational and community partnership programs. In summer, the orchestra enjoys a three-week residency in Saratoga, New York, and a week with Bravo! Vail! Music Festival in Colorado.

Through concerts, tours, residencies, presentations, and recordings, The Philadelphia Orchestra is global ambassador for Philadelphia and the nation. In addition to touring in Europe, the Orchestra has a five-year agreement with the National Centre for the Performing Arts in China and a five-year agreement with the Shanghai Media Group. The Orchestra has a strong media presence with recordings available on disc and digital music services, weekly radio broadcasts, and a national radio series on Sirius FM.

Yannick Nézet-Séguin is now in his seventh season as Music Director of The Philadelphia Orchestra. Matias Tarnopolsky was appointed President and CEO in 2018. Ryan Fleur is Executive Director.

The Position

The Vice President of Operations (VP-Ops) is responsible and accountable for management of the Orchestra’s daily operations. S/he inspires and manages orchestra personnel and production personnel. S/he influences and executes short- and long-term operating plans. S/he manages and oversees productions, operations, touring, and labor relations. S/he negotiates individual musician contracts and manages contracts with external partners.

The VP-Ops works with the Executive Director to meet both departmental and interdepartmental goals. S/he designs and executes the annual calendar to ensure the creative deployment of the orchestra and to maximize exposure and revenue for the Association. The VP-Ops manages the Association’s collective bargaining agreement (CBA) with the musicians and ensures that its terms and conditions are implemented and observed fairly and consistently. S/he works closely with the Kimmel Center to ensure the Orchestra’s production and artistic needs at Verizon Hall are met.

The VP-Ops is responsible for the preparation and multi-season management of the orchestra schedule and related budgets. The VP-Ops works closely with the VP of Artistic Planning, orchestra committees, and the CFO to draft three-to-five year operating plans and budgets, maintaining close communication with the CEO, Executive Director, and Music Director as needed. The VP-Ops is responsible for the planning and execution of all international and domestic tours.

The VP-Ops is a member of the senior leadership team and reports to the Executive Director. S/he supervises the Production Manager, Touring and Logistics Manager, and the Director of Orchestra Personnel.

Candidate Profile

The successful candidate will be a proven leader with a minimum of seven years’ management experience with a professional orchestra. S/he will have a thorough working knowledge of music and orchestras and successful experience with labor relations, collective bargaining negotiations, and electronic media.

The successful candidate will have the demonstrated ability to work collaboratively with orchestra musicians, guest artists, and high-profile personalities in an attentive, calm, and professional manner. S/he will have proven supervisory and interpersonal skills and dedication to maintaining a collegial and collaborative working environment.

The successful candidate will have strong planning, budgeting, and financial management ability. S/he will have excellent verbal and written communication skills and the ability to address a wide variety of constituents effectively. The successful candidate will have technological expertise and proficiency in MS Word and Excel. Knowledge of ArtsVision will be considered an asset.

The successful candidate will be a creative problem solver with the ability to balance multiple projects and competing priorities in a fast-paced environment. S/he will be a trusted colleague and good team player. S/he will be able to handle confidential information with discretion. S/he will be a person of high integrity, emotional maturity, good judgment, and common sense.

The successful candidate will be willing and able to accept a work schedule that includes evening and weekend events as well as domestic and international travel.

Compensation

Compensation, including benefits, is competitive and commensurate with qualifications and experience.

Applications

The Philadelphia Orchestra is an equal opportunity employer and is committed to diversity, inclusion, and equity in all facets of the organization. We seek to develop a diverse candidate pool and welcome nominations and applications from all qualified candidates regardless of race, gender, sexual orientation, age, disability, religion, or national origin.

Applicants are asked to prepare a cover letter that describes your specific interest in The Philadelphia Orchestra and outlines your qualifications for the position. Submit with a resume, salary requirements, and contact information for at least three professional references. Electronic submissions are requested. All applications will be treated as confidential and references will not be contacted without the candidate’s knowledge and agreement.

Please send materials to:
The Philadelphia Orchestra – VP of Operations
c/o Catherine French Group
2500 Q Street NW, Suite 623
Washington, DC 20007
applications@catherinefrenchgroup.com

Please submit material in Adobe PDF or Microsoft Word format

Manager of Development Events

Department: Development
Reports to: Director of Donor Relations and Stewardship

Summary:

The Manager of Development Events plans, implements, and manages a range of fundraising, cultivation, stewardship, and donor benefits fulfillment events across the Development Department. He/she works closely with the Director of Donor Relations and Stewardship and the Senior Manager of Volunteer Relations to ensure that POA is interacting and engaging actively with its current major donors to enhance their connection with the Orchestra, its musicians and staff. He/she will also create event opportunities to introduce new and prospective donors to the Orchestra, helping to identify and cultivate patrons to become new donors and to encourage current donors to increase their support or make additional gifts. This position will interact and coordinate activities with the Director of Donor Relations and Stewardship, the Senior Manager of Volunteer Relations, and other development staff members.

Essential Functions:

  1. Working together with the Manager of Volunteer Relations, provide event support and management for volunteer-organized or -led events that require professional staffing, including but not limited to the Opening Night Gala, Golf Classic, and Perfect Harmony. This function will include tasks such as creating, updating, and providing content for events and silent auction websites; managing and maintaining acknowledgement letters; tracking invitation lists and RSVPs; creating invitations, event announcements, and email blasts; monitoring progress in Tessitura data base; on-site event management and donor interaction; and other tasks as required;
  2. Working together with the Annual Fund team, conceive, plan, organize, and implement donor benefits fulfillment events for the Maestro’s Circle and General Membership programs, including the Salon Series, Open Rehearsals, Closed Rehearsals, and House parties;
  3. Working together with the Director of Donor Relations and Stewardship, conceive, plan, organize, and implement cultivation events, pre- and post-concert receptions, dinners, luncheons, brunches, etc. designed to introduce new prospects to the Orchestra and to more fully engage and cultivate current donors;
  4. Develop and collate invitation lists for various events, monitoring any necessary ticketing and RSVPs, recording participation in Tessitura, preparing acknowledgements, and managing payments and pledge invoices;
  5. Develop and create invitations and collateral materials associated with event promotion, both through actual and virtual means;
  6. Work with external vendors, on-line auction companies, caterers, designers and other professionals, when necessary, to execute events;
  7. Write, create and produce promotional materials, invitations, brochures, written and email communications, and on-line sites and landing pages necessary to publicize, promote, and manage events;
  8. Work within budgets to ensure that events are produced efficiently. Meet budgeted goals within prescribed limits;
  9. Identify, recruit, communicate with, and record musician participation in various events;
  10. Attend, staff and support events during evenings and on weekends, as required;
  11. Perform other duties as required.

Education/Experience:

Bachelor’s degree plus a minimum of three years of fundraising and/or event management experience required. Experience within arts organizations and development offices is preferred.

Knowledge/Skills/Abilities:

  1. Excellent interpersonal, organizational and communication skills (verbal and written).
  2. Attention to detail and ability to work in a fast paced, multi-task office environment.
  3. Proficiency with MS Office products, with a strong working knowledge of Excel.
  4. Experience with Tessitura database management and data segmentation.
  5. Experience in creating and updating websites;
  6. Ability to work independently and take initiative on new projects.
  7. Ability to work with confidential information with accuracy and discretion.
  8. Knowledge of classical music a plus.

Working Conditions/Physical Demands:

Routine for office environment. The employee will be required to perform the essential functions of the job during evenings and weekends.

Business Intelligence Audience Analyst

Department: Marketing
Reports to: Associate Director of Marketing and Business Intelligence Manager

Summary:

The Business Intelligence Audience Analyst will provide support to The Philadelphia Orchestra Association by designing and developing solutions within the organization’s main CRM and current business intelligence tools that provide patron data in a fast-paced environment across earned and contributed revenue to inform the design of more effective audience development, patron loyalty and engagement campaigns.

The main focus of this position will be on elevating reporting and tracking mechanisms for data analysis within a variety of audience segments with the goal of supporting growing revenue and audience engagement across identified patron segments. This position will serve as an analyst across the marketing and development departments and will need to effectively communicate with technical and non-technical stakeholders, solicit requirements and transform those requirements into actionable business intelligence solutions with the goal of enhancing revenue generation and expanding audience participation efforts.

The BI Audience Analyst will be required to program efficiently in T-SQL, develop SQL Server Integration Services (SSIS) packages and SQL Server Reporting Services (SSRS) reports and must also be able to learn and adapt to new business intelligence technologies.

Responsibilities:

  1. With the Associate Director of Marketing, manage data capture, tracking, reporting and analysis for overall patron behavior and engagement across all product lines and audience segments.
  2. In coordination with the Associate Director of Marketing and Senior Director of Development Services, set best practices, create and execute analysis across targeted patron segments to combine both earned and contributed revenue transactions to inform overall patron behaviors and lifetime engagement.
  3. Lead effort to provide cross-departmental data analysis that captures trends that inform patron engagement strategies, working within CRM system and Business Intelligence tools.
  4. Accountable for accuracy of data capture in analysis and reporting along with successful execution of timely analysis of patron segments based on organizational goals and revenue growth demands.
  5. Develop strategies for managing data models and cubes to deliver specific data for user requests.
  6. Design, create and/or modify customized reports and analyses of patron trends.
  7. Integration and development of new Business Intelligence tools that will enhance and improve overall reporting techniques and delivery.
  8. Creating and modifying reports that adhere to established guidelines.
  9. Designing, creating, and modifying dashboards in the Business Intelligence tools.
  10. Monitoring the integrity of the data in database and web applications.
  11. Provide technical assistance to the Marketing Department in using Business Intelligence tools.
  12. Responsible for meeting deadlines outlined in campaign plans, efficient management of budget and resources for completion of duties, and maintaining positive working relations with colleagues.

Education/Experience:

Bachelor’s degree in a related field required, in addition to a minimum of three years experience in Information Technology. Work experience with CRM applications and / or ticketing/donor database reporting systems and proficiency with Tessitura strongly preferred.

Knowledge/Skills/Abilities:

  1. Proven project management experience with superior skills and ability to navigate a complex environment, with multiple projects and competing deadlines.
  2. Excellent communication skills (verbal and written), including the ability to explain technical details and processes in non-technical terms.
  3. Ability to synthesize information quickly, make appropriate decisions and offer solutions.
  4. Strong analytical skills and exceptional organizational and time management skills.
  5. Strong problem-solving skills combined with a collaborative approach.
  6. Must be self-motivated and work well in a team environment.
  7. Proficiency in T-SQL.
  8. Experience designing and deploying objects in the MS BI suite (SSIS/SSAS/SSRS).
  9. Experience designing and writing enterprise level ETL processes, reports and dashboards.
  10. Willingness and drive to learn new technologies and contribute meaningful solutions to the business intelligence team.
  11. Experience with C#, .NET framework is desirable.
  12. Experience with data warehouse systems using both relational and dimensional schemas desirable.
  13. Experience with Team Foundation Server or other source control systems is desirable.

Working Conditions/Physical Demands:

Routine for office environment.

Web Manager - Marketing

Department: Marketing
Reports to: Vice President, Marketing
Supervisor to: Web Coordinator

Summary:

The Web Manager is the primary content manager for The Philadelphia Orchestra's website and email program. This position is accountable for ensuring a coherent presence across all interactive media channels and for supporting significant and growing revenue across these channels The Web Manager interfaces with staff in the following departments: Marketing and PR, Development Collaborative Learning, Digital Media, IT Services, and counterparts at the Kimmel Center and Ticket Philadelphia. This position serves as an expert inpatron facingtechnology, advocates for decisions that support an exceptional and consistent user experience and is critical to the success of The Philadelphia Orchestra's use of digital technology and platforms that expand the quality, engagement and sophistication of its online presence.

Essential Functions:

  1. Create, post and maintain web pages for www.philorch.org
  2. Creates, manage and executes outbound e-mail communications for the organization.
  3. Ensure that the Orchestra web pages are consistent in tone and language and reflect the overall strategy and brand of the institution.
  4. Develop and maintain a consistent web style guide across the organization and its various channels and departments.
  5. Set analytics benchmarks and goals; compile and distribute reports on web and email analytics and social media participation; make recommendations based on thorough evaluation of analytics.
  6. Further organizational efforts in online ticketing and fundraising initiatives.
  7. Collaborate closely with IT Services department and external vendors on website maintenance, updates, SEO, planning and aligning marketing strategies with technology strategies.
  8. Work with marketing department to strategize online advertising and advise on emergent interactive advertising opportunities and analytics to further revenue goals.
  9. Directly supervise the Web Coordinator on all aspects of daily operations, including the website, email marketing, job tracking and production schedules and related online activities
  10. Keep ahead of web and social media trends,innovations and emergent interactive technologies; make recommendations on new features and applications to keep The Philadelphia Orchestra's position as an innovator in the field
  11. Other duties as assigned.

Education/Experience:

Bachelor's degree required, with five or more years in marketing and web technologies. Must possess a strong understanding of web marketing technology and know how to use electronic media to enhance The Philadelphia Orchestra's objectives, with a particular focus on revenue generation and engagement.

Knowledge/Skills/Abilities:

  1. Strong knowledge of HTML and CSS
  2. 2 or more years of experience using Drupal CMS version 7
  3. Expert knowledge of Adobe Creative Cloud Suite
  4. Experience with GitHub or similar code deployment tool a plus
  5. Experience with AngularJS and Amazon Web Services a plus
  6. Knowledge of search engine optimization and Google Grant management
  7. Stellar verbal and written communication skills
  8. Experience providing statistical tracking and report information.
  9. Experiencemanagingmultilayeredprojects
  10. Detail oriented and ability to work in a fast-paced, deadline driving environment
  11. A collaborative spirit and ability to engage colleagues and leadership
  12. An appreciation of classical music preferred.

Working Conditions/Physical Demands:

Routine for office environment. The employee will be required to perform the essential functions of the job during evening or weekend hours.

To Apply: Send cover letter and resume to humanresources@philorch.org

Mail to: The Philadelphia Orchestra Association Attn:  Human Resources One South Broad Street, 14th Floor Philadelphia, PA  19107

Part-time Administrative Assistant, Information Technology

Department: Information Technology
Reports to: Director of IT
Status: Part-time, Non-Exempt

Summary:

The Part-time Administrative Assistant provides billing, time tracking, expense reimbursement and other administrative duties to the IT Shared Services department. This is a part-time, hourly position, providing an expected 20 hours per week of administrative work.

Essential Functions:

  1. Complete accounts payable submissions with proper G/L coding to Finance on behalf of the IT Department on a weekly basis.
  2. Submit IT department’s Amex bill to Finance with proper G/L coding on a monthly basis.
  3. Help with Procurement process of IT equipment by getting routine quotes from vendor websites.
  4. Prepare Office documents on an ad-hoc basis for all members of the IT department.
  5. Handle paid time off requests from IT team members and submit to Finance.
  6. Help facilitate time tracking of IT team members by running simple reports from helpdesk system.
  7. Provide phone coverage for general calls that are routed to members of the IT team.
  8. Assist in registering IT staff for training and business travel plans.
  9. Organize staff lunches and setup meetings for Managing Director.
  10. Other duties as assigned.

Education/Experience:

A minimum of two to three years of office support experience, general accounting and administrative skills required.

Knowledge/Skills/Abilities:

  1. Excellent communication skills, highly organized, detail-focused, and customer service oriented.
  2. Proficiency in MS Office.
  3. Ability to work with confidential information.

Working Conditions / Physical Demands

Routine for office environment.

Operations Coordinator [Temporary Position]

Department: Orchestra Operations
Reports To: Director of Orchestra Personnel
Supervisor To: none

Summary:

The Operations Coordinator handles administrative matters to ensure the smooth and efficient functioning of the Operations Department.

The Operations Coordinator reports to the Director of Orchestra Personnel and works closely with staff of the Operations Department (Vice President of Operations, Director of Orchestra Personnel, Associate Personnel Manager, Tour Manager, Production Manager) as well as with colleagues in the Artistic and Marketing departments, Kimmel Center personnel and external concert venue partners of The Philadelphia Orchestra, including personnel at summer venues and on tour.

This is a temporary position of not longer than six months duration.

Key Responsibilities:

  1. Carry out administrative duties including, but not limited to, check requests/invoices, printing and posting of production sheets, photography, filing and archiving of completed programs, ordering supplies, and preparing various schedules and reports accurately and on time.
  2. Manage Kimmel Center space usage for The Philadelphia Orchestra, processing booking inquiries from Philadelphia Orchestra staff including chorus rehearsals and warm up spaces, audition times, tech-holds, receptions, meetings and special events. Ensure current season calendar of events and Kimmel Center calendar correctly reflect Philadelphia Orchestra use and needs. Manage room requests for musicians and maintain sign-up sheet system.
  3. Edit, proof and distribute season date book and summer date book pages, both printed and electronic versions.
  4. Assist with design, distribution, collection and coordination of tour forms, passport and visa requests, itinerary preparation and revisions, tour book preparation and distribution. Assist with organization and execution of travel, lodging and logistics for tours and residencies.
  5. Support administrative needs in regard to contracts, facility rentals, instrument records, labor calls and related functions.
  6. Attend weekly interdepartmental operations and production meetings and other meetings as requested or assigned; take notes and provide follow-up as assigned.
  7. Assist with special performances including Collaborative Learning, Opening Night, Organ Halloween, NYE, GSOC, Academy of Music Anniversary Concert, Season Announcement, MLK, and film presentations.
  8. Other duties as assigned.

Education/Experience:
Bachelor’s degree required with prior Orchestra and production administrative experience preferred. A combination of education and/or training and experience may be considered.

Knowledge/Skills/Abilities

  1. Ability to produce accurate documents and pay attention to detail.
  2. Excellent interpersonal and communication skills, and experience working with a team.
  3. Strong organizational skills with the ability to manage and prioritize simultaneous projects in a fast-paced environment.
  4. Proficiency in Microsoft Office (extensive Excel experience); experience with OPAS/ArtsVision helpful.
  5. Ability to read music and familiarity with orchestral repertoire helpful.

Working Conditions/Physical Demands:
Routine for office environment. The employee may be required to travel off-site, including domestic and possibly international travel, and may perform some functions of the job during evening and weekend concerts.

Cloud/Systems Engineer

Department: IT Services

Reports to: Director of Technology Infrastructure

Summary:

The Cloud/Systems Engineer serves as a member of the IT Services Team and will be the technical lead for the on-premise PC server infrastructure that serves The Kimmel Center and Philadelphia Orchestra IT consortium. This position will work closely with diverse teams, in a fast-paced environment and must be with cloud based infrastructure.

The Cloud/Systems Engineer must effectively prioritize work, encourage best practices in others and evaluate and implement technologies that improve efficiency, performance and reliability. This position will also be required to function as Level 2 support for the consortium.

Essential Functions:

Infrastructure

  1. Keep a master inventory of all current server and storage infrastructure and network diagrams or drawings supported by IT Services.
  2. Maintain all server service contracts for server hardware, operating systems and virtualization software.
  3. Manage, upgrade, document and maintain the disaster recovery technologies that support the IT Services infrastructure.
  4. Manage scheduled backups and relationships of third-party vendors that help manage off site backups, and perform restores and monthly test restores.
  5. Provide input and maintain master budget (for operating and capital expenses) of the IT department; as well as updated Forecasts throughout the year for the Finance Department and year-end review.
  6. Maintain relationships with technology vendors for server related hardware. Understand new offerings and make decisions as when to upgrade technology used by Shared Services.
  7. Develop, test viability and maintain standard for instruction of new technology into the shared technology environment that meets client requirements in a cost-effective manner.
  8. Serve as a member in on-call after-hours IT Services support rotation and assist in.
  9. Regulate and maintain user accounts in Active Directory, Tessitura, and other applications to stabilize and support on boarding and off boarding process for respective organizations for all IT Services clients.
  10. Maintain and enforce daily procedures to ensure stability of servers, network and server rooms environment.
  11. Escalate helpdesk requests that will become a project for IT Services to Director of Technology Infrastructure.

VMWare/SAN

  1. Manage, upgrade, document and maintain the virtualization software that operates the server infrastructure.
  2. Manage, upgrade, document and maintain the storage area network that supports the storage needs for all server resources

Networking

  1. Provide support on network switching in consultation with Director of Technology Infrastructure

VOIP

  1. Develop and maintain VOIP system including Cisco Call Manager, Call Center and Unity

Office 365 / SharePoint / Azure

  1. Coordinate file migration to SharePoint and provide support for security and configuration of sites
  2. Provide support for Office 365 accounts and configuration of security policies
  3. Coordinate with Director of Technology and web team on connection, accounts, billing and security for Azure and AWS

Application Support

  1. Coordinate and execute server based application upgrades and patches
  2. Provide assistance in resolution of tickets in the help desk.
  3. Perform Services for on-call after-hours IT Services support rotation.

 

Education/Experience:
Bachelor’s degree in a related field plus a minimum of ten years of experience in Information Technology; or equivalent combination of education/training and experience is required.

Knowledge/Skills/Abilities

  1. Microsoft Azure, Office 365, SharePoint and other Cloud Services
  2. Hardware and software load balancing.
  3. Knowledge of Linux and Windows operating environments
  4. Knowledge of Cisco products for data and VOIP
  5. Administration of Dell EqualLogic Storage solutions
  6. VMWare VSphere Client & ESX/ESXi
  7. Microsoft Windows Servers & SQL Server.
  8. Client/Server architecture design skills
  9. Ability to work in a team environment and manage relationships with multiple departments
  10. Demonstrated organizational and supervisory skills
  11. Ability to organize critical documentation for infrastructure support reference.

Working Conditions/Physical Demands:
Routine for office environment. Evening and weekend work will be required, as needed. Required availability for on-call after-hours IT support rotation.

Audiovisual Technician

Department: Information Technology

Reports to: Director of Technology Infrastructure

Summary:

The Manager of Corporate Audiovisual is responsible for managing all aspects of the audiovisual and instructional technology throughout the Philadelphia Orchestra Association, Kimmel Center, and Ticket Philadelphia campuses.

This includes the management and upkeep of existing audiovisual technology, scheduling for meeting and event setups, training and documentation, and a long-term vision regarding AV infrastructure.

The Manager of Corporate Audiovisual and Instructional Technology will be the project manager for all new corporate AV and instructional technology installations and updates.

Essential Functions:

  1. Management
    1. Manage AV and instructional technology systems across 3 organizations – digital signage system, Barco Clickshare systems, etc.
    2. Manage conference and event setup schedules for the Desktop Support Specialist. Provide first and second level support when needed.
  2. Training
    1. Create documentation for AV.
    2. Provide training sessions with staff.
  3. Projects
    1. Project manage upcoming conference room technology updates with focus on automation.
    2. Look into replacing or updating the Kimmel Center Cube.
    3. Research public digital signage possibilities in the Kimmel Center.
  4. Long-term capabilities and updates
    1. Digital signage platform overhaul.
    2. Make live streaming of events always an option.
    3. Permanent video teleconferencing solution.

Education/Experience:
Bachelor’s degree in a related field plus a minimum of ten years of experience in Information Technology; or equivalent combination of education/training and experience.

Knowledge/Skills/Abilities

  1. Knowledge of audiovisual, Polycom HDX8000 series for video teleconferencing and Internet2, various digital signage (particularly Skype and Zoom)
  2. Ability to manage AV installation projects
  3. Ability to create technical documents for the common user
  4. Ability to quickly learn new platforms and systems

Working Conditions/Physical Demands:
Routine for office environment. Evening and weekend work may be required. Required availability for on-call after-hours IT support rotation.

Production Manager

Department: Operations

Reports to: Vice President of Operations

Supervisor to: Stagehands

Summary:

The Production Manager fulfills the creative vision of the Music Director and the Artistic and Marketing departments of The Philadelphia Orchestra for the concert experience. The Production Manager is responsible for managing and executing production, operations and logistics of all Philadelphia Orchestra concerts including those at the Kimmel Center, Academy of Music, run-outs, summer festivals and residencies, and on tours. This position is the primary interface with stagehands and Kimmel Center labor relations.

The Production Manager reports to the Vice President of Operations and works closely with the Music Director, Vice President of Artistic Planning, Director of Orchestra Personnel, Tour Manager, with colleagues in the Artistic and Marketing departments and all external concert venue partners of The Philadelphia Orchestra including personnel at summer venues and on tour.

Key Responsibilities:

  1. Plan and oversee all Philadelphia Orchestra concert production activities in The Kimmel Center and at other venues, including tours, summer residencies, and run-out concerts. Review applicable contracts; rent facilities, equipment and instruments; manage staging and technical requirements and devise stage plots; create supertitles and call cues; supervise stage crew and hire extra stagehand labor as needed.
  2. Manage the work of concert production including operations personnel, independent contractors, and production partners to execute Philadelphia Orchestra concerts in the Kimmel Center. Identify appropriate contractors for lighting, scenery, staging, and other production requirements, contract with vendors and supervise these services to fulfill the creative direction of concerts and programs within budget and on time.
  3. Manage Kimmel Center space usage for The Philadelphia Orchestra, processing booking inquiries from Philadelphia Orchestra staff including chorus rehearsals and warm up spaces, audition times, tech-holds, receptions, meetings and special events. Ensure current season calendar of events and Kimmel Center calendar correctly reflect Philadelphia Orchestra use and needs. Manage room requests for musicians and maintain sign-up sheet system.
  4. Cooperate and collaborate with members of the Orchestra’s Operations, Artistic, Marketing and Collaborative Learning departments to fulfill the execution of concert planning and creative vision of The Philadelphia Orchestra. Collaborate with Artistic and Marketing departments to determine seat kills, choir loft and stage extension usage. Collaborate with Digital Media, Public Relations and Artistic for interviews, photo shoots, news, live and audio recordings. Collaborate with all departments on residency planning, execution and implementation. Assist and support Tour Manager in the organization and execution of travel, lodging and logistics for tours and residencies. 
  5. Collaborate with external production partners and maintain these relationships to meet the needs of the Orchestra’s program.
  6. Plan productions with a full understanding of the collective bargaining agreement (CBA) that governs the stagehands and musicians and ensure compliance with the CBA as it pertains to rehearsals and performances. Track contract-stipulated events such as open rehearsals, sound checks and other programmatic dependent counts.
  7. Maintain a strong, collaborative relationship with the membership of the Philadelphia Orchestra and its committees.
  8. Work with media partners to schedule labor and production needs associated with broadcasts, IMAG, audio and video recordings.
  9. Formulate detailed budgets for internal and external productions, performing monthly reconciliations and forecasts and managing internal production budgets. Develop pro forma budgets for potential productions and special projects with outside partners.
  10. Carry out administrative duties including, but not limited to, check requests/invoices, printing and posting of production sheets, photography, filing and archiving of completed programs, ordering production-related consumables, and preparing concert duty reports accurately and on time.
  11. Lead weekly interdepartmental operations and production meetings with Operations, Artistic, Collaborative Learning, Marketing, Communications, Media, and Development departments and Kimmel Center operations. Attend bi-weekly library meetings with Operations and Artistic staff.
  12. Understand Orchestra requirements for technical capabilities, acoustic treatments and amplification requirements in Verizon Hall and other venues and collaborate with others as required for execution.
  13. Maintain a productive working relationship with IATSE Local 8 and the POA.
  14. Draft, edit, proof and distribute season date book and summer date book pages, both printed and electronic versions.
  15. Schedule the concert duty rotation, taking primary responsibility for staffing concert duty.

Education/Experience:
Bachelor’s degree required plus three (3+) years of orchestra production and administrative experience required. Experience with IATSE and stagehands and strong production and technical design experience in performing arts required. A combination of education and/or training and experience may be considered.

Knowledge/Skills/Abilities

  1. Ability to integrate and execute the creative vision of the Music Director, President and other production partners.
  2. Excellent interpersonal and communication skills, and experience working with and leading teams.
  3. Strong organizational skills with the ability to manage and prioritize simultaneous projects in a fast-paced environment.
  4. Ability to provide responsive delivery of ideas, options, and department communication follow-through with others.
  5. Ability to read music and familiarity with orchestral repertoire.
  6. Experience with analyzing and adapting the technical capabilities and specifications of venues, equipment, and vendors to ensure successful productions.
  7. Working knowledge of Microsoft Office (extensive Excel experience) and OPAS/ArtsVision.
  8. Proven problem-solving skills in a creative environment.
  9. Ability to develop accurate production budgets and schedules, and to work within approved budgets and schedules.
  10. Curiosity, passion and interest in executing productions that may push the boundaries of the concert experience, including but not limited to new media, electronic media, semi-staged opera, and presentations in unusual venues.

Working Conditions/Physical Demands:
Routine for office environment. The employee will be required to travel off-site, including domestic and international travel, and will perform the essential functions of the job during evening and weekend concerts.