All Sales are final. There are no refunds or exchanges. This ticket purchase will appear on your credit card statement as The Philadelphia Orchestra. If your tickets are being mailed to you, it is your responsibility to notify us prior to the performance if you do not receive your tickets so we may reprint them for you upon your presenting the Order Confirmation, credit card used in the purchase and proper photo identification. Artists are subject to change without prior notice and a change of artist is not cause for a refund. Inclement weather is not a cause for refund unless a performance is actually cancelled. In the event of severe rain or snow, weather updates and performance status are noted on the homepage of the venue's website. All persons entering the theater, including babes in arms, must have a ticket. Please check event listing for family-friendly designation. Latecomers and those who exit during the performance will be seated at the discretion of the facility staff. Copying any performance by camera, audio, or video recording equipment is prohibited. Tickets sold through this website are for the buyer's personal use only. They may not be resold for more than face value. If Ticket Philadelphia believes that the tickets purchased on this order have been resold or are being listed for resale above face value, we will invalidate the tickets and the ticket holder will be denied entrance into the event. The original purchaser will be refunded the ticket price only. Handling and shipping fees will not be refunded.