Open position: Senior Manager, Development Research & Analytics

Department: Development
Reports to: Senior Director, Development Services

Summary:

The Senior Manager, Development Research & Analytics will be responsible for conceptualizing, planning, and administering a robust program of research and analytics services to The Philadelphia Orchestra’s (POA) Development Department.

These services will include, but are not limited to, prospect identification and research, data analytics, moves management, portfolio maintenance, and reporting. The Senior Manager will support the efforts of the POA’s frontline fundraising team and will have a significant impact on the achievement of fundraising goals, including those related to a future comprehensive fundraising campaign.

The Senior Manager reports to the Senior Director, Development Services, and will interface on a daily basis with members of the frontline fundraising team, providing assistance with portfolio management and research. The Senior Manager’s data analytics work will inform strategy and decision-making on the highest levels of POA board and staff leadership. 

This position will be responsible for proactively developing systems to maximize fundraising potential and articulating strategies while working in a fast-paced environment, maintaining flexibility and a sense of urgency. The Senior Manager will create protocols and metrics that measure and advance the development department goals. 

Primary Responsibilities:

  • In partnership with the with the Senior Director, Development Services, improve and advance the Development Services program by establishing new protocols, implementing best practices in development operations, developing goals and metrics for all team members, and regularly measuring progress toward achievement of goals;
  • Work closely with the frontline fundraising team to establish and implement effective processes for portfolio management, including analysis, rebalancing, documentation, and reporting.
  • Oversee a data-based approach that ensures gift officers execute strategies that result in the meaningful engagement and successful solicitation of prospects.
  • Conduct prospect research for POA leadership and frontline fundraisers, including both individual and institutional (foundation and corporation) prospects.
  • Generate and analyze data to identify opportunities for new fundraising efforts.
  • Collaborate with the Senior Director, Development Services and the Vice President of Development to develop reports for use with Board of Directors and related committee reporting.
  • Other responsibilities as assigned.

Education/Experience:

Bachelor’s degree with a minimum 5 years of experience in development, with an emphasis in prospect research and data analysis is required.  Experience with fundraising databases is required, ideally with Tessitura or a similar CRM.  Knowledge of, and experience using, online databases to research individual and institutional donors (e.g., WealthEngine, iWave, Guidestar, etc.) is required.

Knowledge/Skills/Abilities:

  • Highly organized with strong project management skills and the ability to prioritize and manage deadlines.
  • Ability to analyze data and identify trends and opportunities.
  • Excellent computer skills and advanced proficiency with Microsoft Office (Excel, Power-point, Word) programs.
  • Strong ability to seek out and research donor prospects and to document information and activities in databases.
  • Experience working with frontline fundraisers and helping support their efforts.
  • Strong experience in and track record of developing systems, policies and protocols, leveraging data to create gift portfolios, metrics and evaluative methods.
  • Strong communication, writing, and presentation skills.
  • Strong interpersonal skills.
  • Flexibility and ability to work independently and as a team player with a range of constituents and colleagues.
  • Commitment to the mission and programs of The Philadelphia Orchestra.

**During the COVID-19 pandemic, candidate must have the ability to work from home** 

Working Conditions/Physical Demands:

Routine for office environment.  The employee may be required to perform the essential functions of the job during evening and weekend concerts and/or events.